Privacy Policy

Information We Collect

We gather information that helps us deliver, personalise, and improve your experience. When you create an account, we collect details such as your full name, date of birth, email address, residential address, telephone number, and government-issued identification documents required for verification and regulatory compliance.

Financial information including payment method details, deposit and withdrawal records is collected solely to process transactions. We also automatically collect technical data such as your IP address, browser type and version, device information, operating system, and pages visited on our site. This data is gathered through cookies, server logs, and similar tracking technologies.

How We Use Your Information

Your personal information is used to create and manage your gaming account, verify your identity, process deposits and withdrawals, and provide customer support. We also use it to comply with anti-money laundering and other legal obligations, prevent fraud, and ensure the integrity of our games.

With your consent, we may send you promotional communications about new games, bonuses, and special offers relevant to New Zealand players. You can opt out of marketing messages at any time. Technical data helps us analyse site performance, understand player preferences, and maintain a secure and enjoyable environment.

Sharing and Disclosure

We do not sell your personal information to third parties. Information may be shared with trusted service providers who assist in operating our platform, including payment processors, identity verification agencies, customer support partners, and gaming suppliers. These parties are contractually obliged to keep your data secure and use it only for the purposes we specify.

We may also disclose information when required by law, regulatory authorities, or licensing bodies, or to protect the rights, property, or safety of Lizaro Casino, our players, or the public. In the event of a business transfer or merger, your information may be passed to the new operator under the same privacy standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your login details, maintain game preferences, analyse traffic, and deliver a smoother experience. Some cookies are essential for the site to function, while others help us understand how players interact with our services.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use parts of the website or receive personalised offers.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. This includes encryption of sensitive data, secure servers, access controls, and regular security reviews. While no system is completely infallible, we work continuously to maintain a high level of protection.

Your Rights and Choices

You have the right to access the personal information we hold about you, request corrections if it is inaccurate, and ask for deletion of your data where permitted by law. You may also withdraw consent for marketing communications or object to certain types of data processing.

To exercise these rights, please contact our customer support team. We will respond to your request within a reasonable timeframe and in accordance with applicable New Zealand privacy laws. Please note that we may need to retain certain information for legal or regulatory purposes even after a deletion request.

International Data Transfers

Some of our service providers are located outside New Zealand. When we transfer your information to other countries, we ensure appropriate safeguards are in place to maintain the same level of protection required under New Zealand law.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page, and we encourage you to review it periodically. Significant changes will be notified through our website or by direct communication where appropriate.

If you have any questions about how we handle your personal information, please reach out to our support team who will be happy to assist.